Category Archives: Leadership

Tim Ryan Leads by Example


This is a chance to share stories about the amazing leaders who have taught you by example. How did someone teach you the power of leading by example, Oliver F. Lehman,MSc., PMP; Mark Leheny, Agnieszka Maria Gasperini, Candice Thompson, MBA, PMP, CSM, SSBB, ITIL, CWTS; Rosemary Hossenlopp; Corinna Martinez; Andy Kaufman, PMP, PMI-ACP?


Lead by Example – Humor

Recently a client of mine came to me with a problem I hadn’t heard about in a long time.

He had the funny feeling that his boss didn’t actually like him as much as he kept saying. It was a series of little things.

When he told me what his boss had said, I told him that he wasn’t wrong – but that he also might not necessarily be correct.

His boss was notorious for having a laugh at someone else’s expense and then protesting ‘What’s wrong? Can’t you take a joke?’.

That isn’t a joke. It’s passive aggressive bullying.

In her recent article https://tinyurl.com/y2ljvhrs , Rebecca Morgan, an international coach on growth and leadership, takes this subject on with clarity and courage. I say courage because she lays bare her own struggle with this type of humor. In childhood she had been taught that it was a form of affection – even as it subtly and insidiously chipped at self-worth and self-confidence.

Rabbi Edwin Friedman wrote ‘A Failure of Nerve’, https://tinyurl.com/y39baeoa  addressing some key points where he believes we, as a society and as individuals, fail ourselves and our organizations. In it he suggests if you truly want to understand a person’s leadership you must understand the organizational culture of the first organization they were a part of – their family.

The culture of your team will evolve whether you guide it or not. In leadership-centric project management we believe every aspect is one that you positively affect. How you encourage or discourage the use of humor and language is a big part of it – and it’s accomplished by leading by example.

So when you start to make a ‘funny’ ask yourself: Would this comment invite a defense of ‘Where’s your sense of humor?’ or ‘Gee, I was just kidding!’?

If it would prompt that kind of defense, then just don’t say it. Build your team members up – be the project or team leader that helps people grow and progress, not question and hold back.


Renewed, Refreshed and Ready!

Renewed, Refreshed and Ready!

One of the most difficult practices of leadership in organizations is delegation. In order to delegate, for true Ownership of work and results, you have to know how to let go.

This is also true of your personal leadership.

Sometimes you simply have to let go.

Over the past months I have been quietly doing just that.  With the help of some amazing colleagues and friends, KSP Partnership has been reformed, and refocused.

With that in mind, I invite you to subscribe to our YouTube Channel – KSP Partnership – and view our micro-lessons.  If you like what you see please feel free to pass the link along.  You’ll find that each of the topics will be its own playlist and will contain 3 or 4 micro-lessons of no more than 4 minutes each.

If these micro-lessons give you an idea that you’d like to have made into this type of education please let me know!  And further, if you want to white label or customize specific topics we’d love to work with you to help guide your teams to higher levels of productivity.


If Time’s Up – What Now?

If Time's Up - What Now?

For many people, and I am one of them, the #timesup campaign has been the moment when we spoke up on an inherently political issue – on an inherently social and ethical issue – on platforms that had large audiences. These audiences would be larger than just the relatively safe environment around the dinner table or having a glass of wine with friends.

At one point, I previously pointed out to one questioner that each person who has dealt with trauma has the right to determine how he or she will deal with it. The decision to publicly discuss it is one that I feel strongly belongs to the individual central to the trauma.

As more and more people participated in the discussion I watched from the sidelines, taking in mountains of data before coming to information that would inform my final decision to weigh in.

One of my newly favourite authors, Dr. Sarah Churchwell, wrote about the impact of misogyny in literature and the social influence that can result from that sorry state of affairs.  She made a powerful case for how deeply the ‘boys-will-be-boys’ attitude is ingrained in how society is depicted; which depictions are considered more acceptable or normal. She argues that this is a key reason women need to rewrite the story. Using the powerful tool of compare and contrast, Dr. Churchwell demonstrated how differently authors and stories are treated depending on the gender of the most powerful characters in literature. She ties it all to a common manipulative device – gas lighting. If you are told something often enough, can it become real? Yes – even if it is never actually true.

Her work reminded me of a TedX talk by Kristen Pressner entitled “Are You Biased? I am”.  Ms. Pressner, an HR executive (yes, she sees and addresses the strength of that particular irony), does more than discuss bias. She suggests a self-test for it. Flip it.  If you think you are not being biased in your considerations flip the gender, race, or generation of the person central to your judgement or decision.

Deliberating a decision that will affect a man? Would you come to the same conclusion if – all other things being equal – it was a woman?

Assessing a judgement call regarding a younger colleague’s request? How would you consider the same request if it came from a more seasoned colleague?

Is the request coming from a member of the dominant society? How does it affect your thought process if it comes from a minority member of society?

And, of course, each of the questions I posed could be reasonably considered in reverse as well.

Keeping in mind Dr. Churchwell’s points, it seems reasonable to use Ms. Pressner’s suggestion. It is particularly important where you don’t think you are biased.  That is the heart of the power of unconscious bias, of bias that has become the norm, bias that is practically built into the social DNA of our lives.

You may ask, what on earth does this have to do with team leadership?

One of the Key Success Parameters central to culture’s impact on productivity is Collaborative Spirit. Collaborative Spirit is built on the trust and respect that Clear Definition and true Ownership can foster.  There is no room in an environment of mutual trust and respect for privilege due to anything other than merit and collaboration. Privilege or consideration based on anything else – gender, generation, faith or ethnicity – undermines the very strength of how and why true Collaborative Spirit is so powerful.

It sets a dreadful example of maladjusted leadership. It condones marginalization. It depresses creativity, cooperation, collaboration, and collective productivity.

How profitable can teams be when they are freed from those depressive and oppressive pressures?

I don’t know.

I’d sure like to find out.

What about you? Do you think your teams might be ready to evolve to that level? If so, let’s talk – let’s start.


3 Top Ways You Can Tell if Your Team is Working Well

3 Top Ways You Can Tell if Your Team is Working Well

  1. Lively – sometimes even contentious! – discussions about the requirements and the stakeholders
  2. Spontaneous peer reviews
  3. More conversations

Number 1 seems to invite revolution – it doesn’t. When teams are coming together in true collaborative spirit to get very clear definitions of work required and the circumstances surrounding it, you will hear it.  Sometimes it’s pretty loud.

And that’s a good thing.

Because questions and answers on topics that matter to the questioners and answerers can get loud.  That’s great – as long as loud doesn’t signal antagonism or bad behavior.  A spirited conversation that teases out what they really meant is a good way for team members to learn constructive communication habits.  Asking, and getting answers, and finding that it’s quite safe to do so can result in greater creativity and more innovative thinking.  Remember the last time you shared an idea with a trusted colleague? Did you ever have the experience when the very act of sharing the idea prompted your mind to tweak it, shift it or change it?

Spontaneous peer reviews indicates that the requirements are clear and technologists and the other professionals on the team are willing to work together to achieve them. It means that the focus has shifted to rigorous quality and away from ‘keep your head down and off the radar’.

More conversations will sometimes start as simply more noise – don’t let that fool you.  As your team builds the levels of internal trust you will find that they, like so many others, will begin to develop team-speak. Team-speak is a kind of short-hand that relies on the ability to trust each other. Combine that with a focus on both clear definition of the subject at hand, and always keeping the customer in mind as the deliverables are crafted, and you’ll have a powerful team dynamic that delivers quickly, well, and with less overall stress.

Which one of these are you seeing in your environment – in your teams?

Encourage open discussion and reward the candid questions that seek to clarify.

Introduce peer review practices on small pieces of work at first. This gives the team members a chance to experience it, see the impact it makes to improve the work product, and grow the productivity level of the team.

Encourage conversation outside of status meetings and formal hand-offs.  Encourage or even direct (at first!) peer to peer conversations when questions arise.  This builds intra-team communication practices and higher levels of trust.

And you can start seeing the 3 top signs that your teams are more productive!

3 Top Ways your Teams can Dive into the Muck of Mediocrity

There is a lot of nodding but not conversation in meetings.

Peer reviews are being rescheduled, postponed, or resisted entirely.

Hand-offs between colleagues signal the first contact between team members other than project meetings.

Kimi Hirotsu Ziemski, MBA, PMP, CSM


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