Category Archives: Leadership

Loss

An article on supporting employees coping with grief was published in Jan 2020. No one could have predicted the need for understanding these concepts would be so valuable and on such a scale so soon.

The broad scale of loss is becoming painfully evident.  Loss of those who have succumbed to the C-19, loss of a sense of safety, loss of workplace and team identity, and loss of an understanding how our world works.

As team leader, you can help. Here are a few key points:

  1. No one deals with grieving in exactly the same way. Our personal frame of reference can get in our way, if we let it. Each of us recovers our new level of equilibrium in different rhythms. That rhythm might include circling back. That’s okay. That’s human.
  2. ‘Let’s help!’ Perhaps, yet perhaps not now. Loss is intensively personal. Who and what we grieve for can’t always be understood by others. A suggestion: Let them know you are there, ask them about specific tasks that are due and whether or not they would prefer to set up a temporary task share. Acknowledge their grieving, let them guide the pace and topic of any further chats.

Your  team’s culture can support the members if that culture continues to be carefully tended – perhaps even deepened. What suggestions will you share about how you can lead the way?

 

 


What Does Your Customer Need?

Have you ever accidentally gotten in your own way? Every project manager, every project leader balances the wants and needs of their clients. Sometimes, though, we forget that what we’re making, all respect to the pride of professionalism in our team members, doesn’t actually belong to us! So a shout out to my wonderful colleagues – how do you keep your team’s focus on what the customer needs?

https://www.linkedin.com/pulse/do-teach-starving-man-fish-bruce-kasanoff


Robust & Rich Through Diversity

What the blazes will it take before people are confident enough to achieve an environment of diverse opinions, levels of experience, types of education, and background?!? Is it fear? Is it insecurity? Or have we simply not made the case strongly enough?

The vast interdependencies of any organization’s projects mean that no single person will likely be able to know or manage every possible impact of a project. Why WOULDN’T you reach for the smartest, the widest breadth of experience possible? What will you do to help open minds, break down biases?

A different way of thinking about neurodiversity in the workplace

 


Time is More Important Than Money

 

I have a love/hate relationship with time management.  You know, you love what good time management delivers. You hate the feeling that you’re focusing on time management so much that  you wonder how much time you’re spending on it!

When I (accidentally) started in project management, one of my first mentors  gave me a tip that is still useful.

Bob is a big man with a slight southern drawl, loads of experience and a low-key manner. He also had a strong commitment to helping his protégés avoid scar tissue. Unfortunately, scar tissue was most of your education when nobody called you a project manager, but that’s what you were. One day he pulled me aside.

“You’re working way too hard and way too long each day,” he observed.

What!?  Wasn’t that what I was supposed to do? Work hard, put in the hours, and wasn’t that why my teams were delivering great results?!

Apparently not.

“You can make more money, but you can’t make more time.  If your teams help you manage your time better, you’re going to hit the end of the week being less tired mentally, less cranky, and less like you’re looking forward to sleeping your whole weekend away. It means you’re really ready for the upcoming week and all the work that needs to get done in that week.

Ask your folks to put three numbers at the start of their emails.

411 means they need information – timely response, please, but not urgent

611 means they have a problem – please respond at your first opportunity

911 means they REALLY have a problem – please respond, MAKE the opportunity to.”

Having said his piece, Bob strolled back to his office.

This simple tool gave me a better handle on how to use best my time in responding.

Although people know about those codes, it’s nice to see how they can use them. A micro-creative perspective that’s been very productive.

What is your go-to time management tool or suggestion, Judy Balaban, Andy Kaufman, Mark Watson, Jane von Kirchbach, George Wang, Lisa Blake, Greg Hall, Cate Brady, Andrew Neuman?  Who would like to share?


Convictions

Convictions – those things you believe in, that are not negotiable.

This from a woman who points out, in her classes and coaching on negotiations, that you should carefully think about what you think might be open to negotiations and why. For some people this is an odd way of looking at life.  Each person behaves differently in conflict resolutions and negotiations.

At the heart of how you behave are your beliefs.  The repetition of those behaviors over and over again then become habits.

Heck, you knew that!  Here is where a tiny bit of new light might be coming in:

You can shift your behavior, be more agile with your behavior, if you are moving in a direction that doesn’t violate your convictions.

Your own experience told you that. It is that little alarm that goes off when a new environment, a new leadership team, asks for a change that doesn’t quite tally with your own core beliefs.  It’s not just hard.  It’s really stressful.  It’s also slower. Today’s speed of life, speed of business, doesn’t really like having to accommodate slow.

A long time ago – ok, right now five years seems like an awfully long time! – I moved from northern California to the middle of the Midwest. I’ve been on the road for ages and ages so I’ve given lots of thought to regional, cultural, and generational differences. I’ve learned that I don’t know nearly enough and, thankfully for my firm attachment to curiosity, that gives me all sorts of opportunities to learn. It was, and is, my firm conviction, a core belief, is that people have, at heart, many more commonalities than differences.  That belief and my generally sociable manner would, I thought,  help me build a small community in my new home in short order.

Coming from a place where a huge percentage of the people were transitory, I was unprepared for a place where people stayed put and relationships could be generations old.

Ok. Agility called for. Behaviors needed to be modified, different paces accommodated, expectations (on my part at least!) leveled. Despite occasional stumbles in transitioning, I can say that I see the high value and gratifying depth of the small community I am a part of here.

You can gently shift or modify behavior with greater ease and grace when the rationale for those pivots does not violate your core beliefs. And this is likely true for the other folks in your environment.

For your team ask: what are the core convictions you all share? Start with the strengths you share so the team’s collaborative spirit is strengthened.

Talk to us about facilitating the conversations, the assessments, that can reveal those commonly held convictions and move the needle on your levels of productivity – contactus@ksppartnership.com


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